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Our support
When You Need Guidance, We’re Here. We’re here to walk you through each step with clarity, patience, and care — so you don’t have to navigate this alone.
Pre-sales questions
Have Questions Before Ordering? We’re happy to help you feel confident before moving forward.
Basic knowledge
If you’re unsure about anything, we’ll guide you step-by-step. We’ve designed our process to be clear, organized, and supportive during a sensitive time.
Get in touch
Still Need Help?
We’re Just a Message Away. Need additional help? Reach out and we’ll respond promptly — because we know timing matters.
Facebook group
Join our private Facebook community for memorial inspiration, planning guidance, and compassionate encouragement for families and funeral professionals.
Frequently asked questions
General Questions
How quickly can you deliver memorial designs?
Most orders are completed within 24–48 hours. Same-day service is available for urgent needs.
Do you work with Baton Rouge funeral homes?
Yes. We partner with funeral homes throughout Baton Rouge and across Louisiana.
Do you offer both print and digital versions?
Yes. Many families choose both printed programs and a digital version for sharing online.
Can I make changes after submitting my order?
Yes. Every order includes a proof review to ensure accuracy and comfort before final delivery. Minor revisions are included.
What information do you need from me?
Typically: full name, dates, obituary text, order of service, photos, and any special wording or scripture you’d like included. You’ll complete a simple intake form after checkout with service details, photos, and wording.
Can funeral homes place orders on behalf of families?
Yes. Funeral homes may submit orders directly for their families.
Digital Displays
What is a digital program display?
It’s a formatted memorial program designed to be shown on screens during the service or shared virtually.
Can funeral homes partner with Swift Tributes?
Yes. We work with funeral homes to provide reliable, fast-turnaround memorial materials.
Funeral Programs
What sizes are available?
Standard bifold (8.5x11 folded), trifold, and custom layouts are available.
Can I choose my own design style?
Yes. You can select from our templates or request a custom design.
Do you print and ship programs?
Yes. We offer professional printing and can coordinate pickup or shipping based on your timeline.
Memorial Slideshows
How many photos can I include?
Most slideshows include 25–75 photos. We can accommodate more upon request.
Can I choose the music?
Absolutely. You may provide a song selection, or we can suggest options.
How is the slideshow delivered?
Digital files are delivered via downloadable link and formatted for easy playback.
Ordering & Payment
Is payment required upfront?
Yes. Payment confirms your order and allows us to begin immediately. Payment is required before final files or print production begin.
What forms of payment do you accept?
We accept major debit and credit cards.
What if I need something urgently?
Please contact us directly — we understand timing is critical and will do our best to accommodate.